Privacy and Order Policy

We are aware that when you visit Velorūpnīca Venta website, www.veloventa.lv and www.veloventa.com, Velorūpnīca Venta website and hand over your personal data, such as names, surname, birth data, e-mail address, phone number, you give us your private data.

Ensuring the privacy of the visitor and client of our website as Velorūpnīca Venta is very important for us, and therefore Velorūpnīca Venta takes all necessary steps to ensure that your personal data released at our disposal is secure, protected and processed in accordance with the applicable laws and regulations applicable to the processing of personal data.

In the light of the above, we would like to inform you that Velorūpnīca Venta is controller for the processing of personal data is SIA Velorūpnīca Venta.

Velorūpnīca Venta is a company involved in the production, assembly, refurbishment, parts trading and counselling of bicycles.

Please contact the following contact details:

phone: +371 27 328 238

email: hop@veloventa.lv

Contact details of the controller:

Velorūpnīca Venta SIA

Reg. No: 50203089321

Legal address: Nakotnes Street 1, Skrunda, LV-3326

Actual address: Nakotnes Street 1, Skrunda, LV-3326

Phone: +371 27 328 238

email: hop@veloventa.lv

Velorūpnīca Venta wants to point out that the purpose of processing your personal data is as follows: providing marketing activities: information, analysis of visit data.

By accepting and agreeing with the Privacy Policy, you have given your consent to the fact that you may send commercial communications regarding the news and special offers made by Velorūpnīca Venta.

If you would like to withdraw such a commercial statement regarding the receipt of Velorūpnīca Venta  news and special offers, you may at any time, by notifying, using the contact details provided, to the controller, refuse them. Your request will be executed as soon as possible.

The controller shall carry out the processing of personal data in accordance with the following rules:

1. The controller shall process your personal data in accordance with the applicable laws and regulations regarding the processing of personal data, including the General Data Protection Regulation of the European Union (EU), and shall not disclose it to third parties without your consent, except in the following cases:

• • where a decision of a court, a decision of a State law enforcement authority or another official body is imposed on the obligation to disclose such information;
  • if the administrator or the person who maintains the website requires personal data to perform activities related to the operation and maintenance of the website. In such a case, Velorūpnīca Venta will ensure that subcontractors comply with Vent’s instructions, this Privacy Policy, and that personal data are processed in accordance with regulatory enactments;
  • in other cases provided for by laws, regulations and Privacy Policy.

2. If you want to access your personal data, which is at Vent’s disposal, to correct, supplement or delete them, you must contact the controller using the contact information provided, and we will do everything to make your request as soon as possible.
3. Velorūpnīca Venta undertakes to comply with the laws governing the use of personal data at our disposal, and we continue to review and improve our policy on the processing of personal data and their security.
4. In addition, your attention should your personal data be transferred outside the European Union or the European Economic Area, only on condition that the corresponding or appropriate guarantees set out in the EU General Data Protection Regulation are provided.
5. We would like to inform you if, in the event of further processing of the personal data provided by you, the controller will inform you of this other purpose and provide you with all the necessary information provided for by the EU General Data Protection Regulation prior to that further processing.
6. We draw your attention to the fact that your personal data is stored while there is a client relationship between Velorūpnīca Venta and you, while the customer’s relationship has expired, personal data is stored while the claim rights arising from the contractual relationship of the parties have expired. Additional requirements for the storage of personal data shall arise from the requirements specified in regulatory enactments to keep them for a specified period of time. Accordingly, the controller shall keep this data for as long as these conditions exist.
7. We would like to inform you if Velorūpnīca Venta, receives your personal data from both you and others, then you will be informed about the source from which your data has been received and, if applicable, whether the data were collected from publicly available sources, as well as any other information derived from the EU General Data Protection Regulation. the demands.
8. If you find that your personal data, which has been transferred to Velorūpnīca Venta, is used for an unexpected purpose or violates the basis for the processing of such personal data, then you have the right to file a complaint with the State Data Inspectorate, address: Blaumana Street 11/13-11, Riga, LV-1011, additional information – www.dvi.gov.lv

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POLICY ON THE USE OF Velorūpnīca Venta COOKIES

The owner and owner of this site is SIA Velorūpnīca Venta. (“Velorūpnīca Venta”). By using this site, you accept and agree to the use of Velorūpnīca Venta “Cookie Use Policy” (hereinafter referred to as “Cookie Use Policy”).

The cookies policy sets out the targets for the use of cookies, as well as the right of users of cookies to choose, change or opt out of cookies according to their own user’s requirements and needs.

What is a cookie and where is it stored?

A cookie (HTTP cookie) is a small part of text that your web browser saves on your computer or on another device, such as a mobile phone.

How does the Velorūpnīca Venta cookies work?

When the user of the Velorūpnīca Venta website visits the site for the first time, an identification code called cookie(cookie) is sent to the user’s browser. When this user visits Velorūpnīca Venta website the next time, the cookie technology allows us to determine that this user has already visited Velorūpnīca Venta website. At each subsequent visit to the site, cookies are sent back to the home page of origin or to another home page that recognizes the cookie. This also recognizes your site’s habits and needs.

What cookies do Velorūpnīca Venta use?

Technical cookies

These cookies are needed to allow you to visit and browse the site quickly. These cookies identify the user’s equipment but do not collect or collect user information. Without these cookies, the site could not be fully operational. Technical cookies are stored in the user’s machine while the web browser is closed.

Functional cookies

With functional cookies, the site remembers the user-selected settings and the choices you have made so that you can use the site more easily. These cookies are stored permanently or temporarily in the user’s machine, depending on the settings.

Analytical cookies

Analytical cookies collect information about how a user uses a site, detect frequently visited sections, including content that the user chooses when browsing a site. The information is processed for analysis purposes to find out what is interested in site users and could improve site functionality, make it easier to use. Analytical cookies do not use information for other purposes.

Third-party cookies 

Velorūpnīca Venta home page can contain third-party cookies, especially Facebook, Instagram, etc. social networks or search engines, especially Google Analytics. Google Analytics, a tool provided by Google Inc. (US company) with access to the statistical data collected by this tool. Google Inc. has joined the SEC-US Privacy Protection Principles, AN EU-US Privacy Protection List, which confirms that the provider complies with privacy standards required by the EU.

The processing of information by third-party cookies is not the responsibility of Velorūpnīca Venta.

 How does Velorūpnīca Venta use cookie information?

1. Velorūpnīca Venta compiles the statistics for the use of Vent’s website and analyses them;
2. Cookies are used to make Velorūpnīca Venta known whether the user had previously visited Vent’s website.
3. On the basis of which the user of the Vent website looked at the length of time spent on the website from which he entered the website, where he clicked when he was on the website, re-marketing advertising is applied;
4. Allows Velorūpnīca Venta to assess the effectiveness of the ad.

Opt-out of cookies

The user of the Velorūpnīca Venta website may opt out of the use of cookies by choosing the settings in their browser accordingly and by deleting Velorūpnīca Venta cookies. Please note that changes to your browser’s security settings should be made individually in each browser.

Data protection and personal data

We draw your attention to the fact that, in order to guarantee your data protection, Velorūpnīca Venta has introduced electronic, administrative and physical security measures that continue to be improved.

Velorūpnīca Venta wants to inform you if you do not enter your personal data during a visit to Velorūpnīca Venta website, then Velorūpnīca Venta has no chance to identify you and your status is an anonymous user.

How to contact us?

The use of cookies on Velorūpnīca Venta website and the processing of personal data is the responsibility of the SIA Velorūpnīca Venta (registration No. LV50203089321), address: Nakotnes Street 1, Skrunda, LV-3326, telephone: +371 27 328 238, email: hop@veloventa.lv

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ORDER POLICY

1. GENERAL PROVISIONS
   • This website, veloventa.lv, and www.veloventa.com is an informative page of the type of business card and is not an e-shop. The terms of sale (hereinafter referred to as the Rules) are described below.
   • The salesperson is SIA Velorūpnīca Venta, registration number 50203089321, registered office: Future Street 1, Skrunda, LV-3326, Latvia
   • A buyer is a natural or legal person capable of action who performs an order for goods or services. If the Buyer wishes to make an order, the Buyer shall be expected to have met the Terms of Reference and shall be accepted without objection.
   • It is possible to register an interest in the purchase, renewal or counselling of bicycles on the home page by leaving the message to the seller in the contact form or by contacting the telephone and/or email.
   • Contracts and arrangements between the Salesperson and the Buyer shall be concluded only on the spot by mutual agreement of the Parties. It is not possible to place orders on the home page.
   • Seller reserves the right to unilaterally amend the Regulation without prior notice by publishing it to the https://www.veloventa.lv
   • The order made by the buyer is subject to the regulations that were in effect when the order was made.
   • The items displayed in the home page’s images may differ in nature from the items displayed in the pictures. Pictures have an informative character.

2. ORDER HANDLING AND ORDER OF PAYMENT
   • Orders can be placed on site, on order type and due date, and on an individual price basis.
   • The order shall be considered to be binding on the Buyer and the Salesperson at the time when the Buyer has completed the order and has received an acknowledgement from the Salesperson via electronic mail. An e-mail message shall be deemed to have been received on the same day as it was sent.
     The buyer is obliged to check the information and data on the order. In the event of non-compliance with information and/or data, the Buyer shall inform the Salesperson via the e-mail address of the e-shop – hop@veloventa.lv
3. WARRANTY
   • According to the regulatory enactments of the European Union, goods are guaranteed a 2 (two) manufacturer’s guarantee from the time of purchase of the goods.
   • The manufacturer’s guarantee shall be valid if it is produced:
     3.1. the original of the document certifying the purchase, the payment order and the bank’s printout of the payment
   • The manufacturer’s warranty shall not be valid if the goods are damaged due to the fault of the Buyer, the goods are not used properly, due to poor fitting, as well as natural wear.